Shipping policy

Last Updated: October 8, 2026

At Kloset Freekz, we are committed to delivering your custom products as quickly and efficiently as possible. Please review our shipping policy below to understand how your order is processed and delivered.

Order Processing and Fulfillment

All orders placed through Kloset Freekz are custom-made to order. We have partnered with Ninja Prints, a print-on-demand service, to handle the production and fulfillment of your items directly.

  • Turnaround Time: Orders ship on average within 2–4 business days, depending on the product and level of customization.

  • Fulfillment: Your order is produced and shipped directly from Ninja Prints' facility. We do not handle inventory or ship orders in-house.

Shipping Locations

We currently ship to the United States and Canada.

Please note that shipping outside of the continental US may incur an additional fee.

Shipping Rates

Shipping costs are calculated based on your delivery address and order details. The exact shipping rate will be displayed at checkout before you complete your purchase.

Order Tracking

Your tracking number will be emailed to you once your item(s) have shipped. Please allow 1–3 business days for the shipping carrier to activate and update your tracking information.

If you do not receive your tracking number within 3 business days, please contact us at info@klosetfreekz.com with your name, email, and order number.

Delays, Lost Packages, and Address Errors

Please allow extra time for unforeseen delays caused by shipping carrier errors. While we and our fulfillment partner make every effort to ensure your package arrives on time, we are not responsible for shipping delays or lost packages caused by the carrier, delivery destination, weather, holidays, or incorrect or incomplete shipping address information.

If you experience a shipping issue, contact us at info@klosetfreekz.com and we will do our best to help resolve it as quickly as possible.

Damaged or Incorrect Items

If your item arrives damaged or the wrong product was sent, please contact us within 7 days of delivery with photos of the item and packaging. We will arrange a replacement through our fulfillment partner at no cost to you.

Incorrect Shipping Address

Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer. If you notice an error, contact us immediately at info@klosetfreekz.com. Once an order has entered production, address changes may not be possible.

Contact Us

For any questions regarding your shipment, please contact us at:

Email: info@klosetfreekz.com
Response Time: We typically respond within 1–2 business days.